INTELLECTUAL PROPERTY RIGHTS

INTELLECTUAL PROPERTY RIGHTS

Intellectual Property Rights Policy

At OWAY, we are committed to innovation, quality, and protecting the intellectual property that makes our products unique. This Intellectual Property Rights ("IPR") Policy explains the ownership of our trademarks, copyrights, patents, designs, and other proprietary rights.

By accessing or using this website, you acknowledge and agree to respect all intellectual property rights owned by OWAY Outdoor Products Co., Ltd.

Brand Ownership

OWAY® is a registered brand owned exclusively by OWAY Outdoor Products Co., Ltd.

The OWAY brand represents premium electric mobility products, including but not limited to:

  • Electric Bikes (E-Bikes)
  • Electric Motorcycles
  • High-Performance Electric Scooters
  • Electric Off-Road Vehicles
  • Electric Mobility Accessories

The OWAY name, logos, product names, slogans, graphics, and branding elements are valuable intellectual property assets protected under applicable trademark and copyright laws.

Trademarks

The following are exclusive trademarks of OWAY Outdoor Products Co., Ltd.:

  • OWAY®
  • OWAY Logo
  • Product Logos
  • Brand Graphics
  • Product Series Names
  • Marketing Slogans
  • Website Visual Identity

No individual or organization may reproduce, copy, imitate, modify, register, distribute, or use any OWAY trademark without prior written authorization.

Unauthorized use may constitute trademark infringement and unfair competition under applicable international laws.

Patents & Industrial Designs

OWAY continuously invests in research and development to create innovative electric mobility products.

Certain products, components, technologies, industrial designs, and manufacturing processes are protected by:

  • Utility Patents
  • Design Patents
  • Industrial Design Rights
  • Patent Pending Applications
  • Other Applicable Intellectual Property Rights

Unauthorized copying, manufacturing, importing, exporting, or selling products that infringe OWAY patents or industrial designs is strictly prohibited.

Copyright

Unless otherwise stated, all content on this website is the exclusive property of OWAY Outdoor Products Co., Ltd., including but not limited to:

  • Product photographs
  • Lifestyle images
  • Videos
  • Product renderings
  • Technical drawings
  • Product descriptions
  • Specifications
  • Website design
  • Graphic elements
  • Logos
  • Icons
  • Catalogs
  • User manuals
  • Marketing materials
  • Text content

All content is protected under international copyright laws.

No content may be copied, reproduced, republished, transmitted, modified, distributed, or commercially exploited without prior written permission.

Product Design Protection

The appearance, structure, styling, frame design, accessories, packaging, and visual presentation of OWAY products may be protected by intellectual property rights.

Any unauthorized imitation or reproduction of our products, product designs, promotional materials, or packaging may result in legal action.

Authorized Sales Channels

Authentic OWAY products are sold only through:

  • Official OWAY Website
  • Authorized Distributors
  • Authorized Dealers
  • Approved Online Partners

Products purchased from unauthorized sources may be counterfeit, modified, or not covered by OWAY warranty services.

OWAY shall not be responsible for products purchased through unauthorized sellers.

Counterfeit Products

Counterfeit products seriously damage the interests of consumers and the OWAY brand.

If you suspect that a product is counterfeit, please contact us immediately.

We actively cooperate with international authorities, e-commerce platforms, customs agencies, and legal professionals to combat counterfeit products worldwide.

Intellectual Property Infringement

OWAY respects the intellectual property rights of others and expects others to respect ours.

The following activities are strictly prohibited:

  • Copying OWAY product images
  • Using OWAY logos without authorization
  • Reproducing website content
  • Selling counterfeit OWAY products
  • Manufacturing imitation products
  • Using OWAY trademarks in advertising without permission
  • Registering confusingly similar domain names or trademarks
  • Unauthorized use of product manuals or technical documentation

Violators may be subject to civil, administrative, or criminal liability under applicable laws.

Reporting Infringements

If you discover any unauthorized use of OWAY intellectual property, counterfeit products, trademark infringement, copyright infringement, or patent infringement, please contact us.

When reporting, please include if possible:

  • Description of the infringement
  • Website or platform link
  • Seller information
  • Supporting photographs
  • Purchase records (if applicable)

Our legal team will investigate every legitimate report promptly.

Intellectual Property Complaint Contact

For all intellectual property matters, please contact:

OWAY Outdoor Products Co., Ltd.

Email: owayebike@gmail.com

We are committed to protecting our customers, partners, distributors, and intellectual property worldwide.

Reservation of Rights

OWAY Outdoor Products Co., Ltd. reserves all rights not expressly granted herein.

We reserve the right to update, modify, or revise this Intellectual Property Rights Policy at any time without prior notice.

Ordering & Payment

Is this e-bike street legal in my area?

Our e-bikes are designed for off-road or private property use unless otherwise stated. Regulations vary by state and country. Please check your local laws regarding speed, power, and road use before riding.

Who is this bike best suited for?

This bike is ideal for experienced riders looking for high performance, speed, and torque. It may not be suitable for beginners or riders unfamiliar with powerful electric bikes.

Do I need a license or registration to ride this bike?

Requirements vary by location. In some areas, high-speed or high-power e-bikes may require registration, insurance, or a license. Please consult local regulations.

Are taxes or duties included in the price?

E-bikes are shipped tax-free with free shipping. Accessories may be subject to a 10% tax, depending on the destination.

What payment methods do you accept?

We accept major credit cards (Visa, MasterCard, American Express), as well as supported installment payment providers shown at checkout.

Is my payment secure?

Yes. All payments are processed through encrypted and PCI-compliant payment gateways. We never store your full card details.

Can I cancel or change my order after payment?

Orders can only be modified or canceled before shipment. Once the bike has shipped, cancellation is no longer possible.

Do you confirm orders before shipping?

Yes. For high-value orders, we may contact you by email or SMS to confirm purchase details before shipment to prevent fraud and ensure order accuracy.

After-Sales & Warranty

What is considered “normal wear and tear”?

Items such as brake pads, tires, chains, and bearings are considered wear-and-tear parts and are not covered under warranty unless defective upon arrival.

Does the warranty cover accidental damage?

No. Damage caused by crashes, misuse, water immersion, improper installation, or unauthorized modifications is not covered under warranty.

Can I return the bike after riding it?

Due to the nature of the product, used e-bikes are not eligible for free returns. Please inspect all specifications carefully before riding.

What if I don’t know how to assemble or maintain the bike?

We provide installation guides and video tutorials. Basic mechanical knowledge is recommended. Improper assembly may cause damage or safety risks.

Are modifications allowed?

Any third-party or self-modifications are done at the rider’s own risk and may void the warranty.

What happens if the bike gets damaged during riding?

High-performance e-bikes involve higher speeds and risks. Riders are responsible for safe operation and proper protective gear. Damage caused during riding is not considered a manufacturing defect.

How do I contact after-sales support?

You can reach our support team via email atkellyyang158@gmail.com. Please include your order number, photos or videos of the issue, and a brief description to help us assist you efficiently.

What should I do if there is a dispute or payment issue?

We encourage customers to contact us directly first. Our support team is committed to resolving issues fairly and professionally.